| 1. |
EQUIPMENT SIZE
GUARANTEE- We are responsible for proper sizing of your equipment. If the system does not cool/heat your home to your satisfaction, it will be replaced at no charge. |
| 2. |
NO SURPRISES
GUARANTEE– Once the work starts, the price quoted is the price you pay, even if there is more work than estimated. |
| 3. |
NO LEMON
GUARANTEE– If there is a major failure within the first year, the unit will be replaced. |
| 4. |
EFFICIENCY
GUARANTEE- We guarantee the equipment will meet or exceed proposed efficiency ratings. |
| 5. |
Installers will respect the customer’s privacy. |
| 6. |
Installers will take all necessary precautions to protect the customer’s property, such as lawns, shrubbery, carpeting, walls, and door frames. |
| 7. |
Customers will be treated with courtesy at all times. |
| 8. |
Work will be performed by journeyman class technicians. |
| 9. |
Installation will comply with existing codes. |